Challenges in Event and Ticketing industry
Payment Risks And Cancellations
As per a recent report, victims of online ticket fraud have lost more than £1.2 million to ticket fraud from June to December of 2015 with nearly 3.000 cases reported to Action Fraud between May and October. Convincing people by giving them a comfort and convenience they are expecting at the cost of booking online is a challenge for many merchants.
Better Data Collection
While booking tickets through mobile phones, there are a lot of data generated by each user, and with each completed transaction, the service provider gets to know consumer-based information including age, interests, purchase histories and place and manner of tickets purchases. To manage this data and personalize each ticket booking is a challenge for most providers.
Wearable Technology
In the online event ticket sales industry, the wearable technology has brought significant challenges when it comes to adapting digital platforms for easier use by wearable technology. Most customers are interested in having their event ticket scanned from their smartwatch. So, online event ticket sellers have to plan ahead when to have the ticket code on their wearable.
Customer Loyalty
To convert first-time customers into loyal customers, we need a well-implemented strategy with an edge. People quickly switch to different websites and apps if they find smoother transactions, more authenticity and better discounts and coupons. The goal of having mobile ticketing merchants assist in customer retention and efficient ways in engaging consumers in the future.
How Horizon Web Edges delivers business value?
Mobile option, wearable tech and other cutting-edge technologies provide a great option for managing the ticketing software and cater to the unique needs of customers. At Horizon Web Edges, our experience in developing going-out event apps has been extensive, even before these apps were mainstream.
Some of the key solutions we provide
#1. Ticket Management System
#2. Event Web Applications
#3. eTicketing Solutions
#4. Web & Mobile Booking
#5. Online Registration System
#6. CRM Application Development
#7. POS Software
#8. Venue/ Coupon/ Category Management
#9. Real-time Reporting & Tracking
Services That We Offer
Mobile ticket scanning, Loyalty and referral programs, Offer and coupon management, Interactive Map Research, Easy-to-use ecommerce payment systems.
- Consulting Services
- UI/UX Design
- Web Application Development
- Mobile Application Development
- Enterprise Software Development
- Product Strategy for Startups
- Quality Assurance
- Staff Augmentation & Dedicated Developers
- Maintenance & Support
One App. Same Event. Any Device.
Top online ticketing solutions
Some of our clients have sold tickets on their Instagram accounts and Facebook pages. We’ve developed such potential and stimulating UI/UX. Once you work with us, you get infinite possibilities for event ticketing management. Our development solutions give you lots of flexibility.
Need a proposal? Let’s discuss the project!
Get In Touch With Us And Discuss The Needs And Requirements Of Your Project.