Extend value of your software
across their entire lifecycle

Need to cope up with the advancing market and changing consumer demands?

The best thing that we offer at Horizon Web Edges is the same expertise and dedication when it comes to providing support and maintenance services. Our technical support specialists, cognitive computing capabilities, advanced analytics, parts network and global footprint help you proactively prevent downtime and keep your systems running. Some of our maintenance and support services include:

Software/Application Support

Application Enhancement

Legacy App Modernization

System Monitoring

Performance Tuning

Pre-support Audit

DevOps Solutions

Backup and Recovery

Dedicated to meet specific challenges that your software faces

We provide three types of application maintenance services to clients

Perfective and corrective maintenance

We tackle major and minor issues that hamper the performance and functionality of the software, preventing occurrence of errors. This includes documentation, code optimization and code restructuring.

Adaptive maintenance

The team implements the changes that helps the software/website/mobile app adapt to the changes in the environment like hardware or operating system. For instance, implementing changes in an iPhone app to make it function well for the new iOS version.

Scheduled maintenance

To upgrade and make your software work in line with the latest, cutting-edge technologies, new features and functions are implemented in the UI/UX of the application. Our maintenance services help clients stay ahead of their competitors.

What sets us apart

We Are The Single Destination For All Your Application/software Needs

Service quality and value

We deliver the best service quality that enhances the value of software or application, without troubling the client.

Quickly resolve issues

Our technology and expertise can analyze and resolve issues 40% faster, resolving problems in the first attempt.

Innovative capabilities

With more than 10 years of IT experience, we’ve seen just about every type of IT issue and have the acumen to resolve it.

Global reach

We offer software development support and maintenance in 60+ countries covering more than 40 languages.

Effective tools

We provide world-class support, critical bug fixes and mission critical response via effective Atlassian tools like JIRA.

Forward thinking

Foreseeing what more support can be required after 6 months, we use tremendous amount of data and research to fix the problem.

Proactive support

We proactively support your IT needs in this cognitive era and provide integrated support and delivery remotely.

Around-the-clock service

Working across various time zones, we manage to be available to resolve our client’s problems whenever they need us.